LaunchResto

Integrate Trustpilot
to Collect More Reviews

Connect your Trustpilot account with LaunchResto and start collecting real reviews from your customers automatically.

Trustpilot Integration — Step-by-Step Guide
Step-by-Step Guide
1
Create or Connect Your Trustpilot Account

Don't have a Trustpilot account? Create one for free. Already have an account? Connect it with LaunchResto.

Trustpilot Account
Connect Account
2
Get Your API Key

Log in to your Trustpilot Business account and generate your API key to connect with LaunchResto.

How do I get your API key? ↗
API Key
API Key
•••••••••••
3
Enter API Key

Paste your Trustpilot API Key below to authorize the integration.

Paste API Key
•••••••••••
4
Configure Review Settings

Choose when and how you want to request reviews from your customers.

Review Request Settings
Send review requestAfter order delivered
Request delay1 hour
Reminder2 reminders
Reminder interval3 days
5
Customize Review Request

Personalize your review invitation message to make it more engaging.

Review Invitation Message
Hi {customer_name}, Thanks for choosing {restaurant_name}! We'd love to hear about your experience. Please take a moment to review us on Trustpilot. Thank you!
Preview Message
6
Preview Review Request

See how your review request will look to your customers.

Preview
★★★★★
We'd love your feedback!
Leave a review
Powered by ★ Trustpilot
Save & Activate Integration

Save your settings and start collecting reviews automatically on Trustpilot.

Save & Activate
You can pause or edit settings anytime.
Your customers' data is safe and secure. We never share customer data with Trustpilot. We only send review invitations on your behalf.

Frequently Asked Questions

LaunchResto can help automate the review collection process by inviting customers to leave a Trustpilot review after they complete an order, making it easier to gather authentic customer feedback.

Trustpilot reviews help build credibility and trust with potential customers. A strong review profile can influence purchasing decisions and strengthen your restaurant's online reputation.

Yes. Review invitations can be triggered after completed orders, helping restaurants consistently collect customer feedback without manual follow-up.

Yes. Reviews collected through Trustpilot can appear on your Trustpilot business profile, allowing potential customers to see feedback from previous diners.

Depending on your Trustpilot plan and setup, you may be able to display ratings and customer reviews on your website to strengthen social proof and customer confidence.

Customers are more likely to leave feedback shortly after their experience. Automated review requests help capture fresh, relevant feedback while increasing review participation rates.

Customer feedback can provide valuable insights into food quality, service, ordering experience, and delivery performance, helping restaurants identify areas for improvement.

Simply book a demo or choose a plan and our team will help configure your Trustpilot integration so you can start collecting customer reviews automatically after orders.

Why Use Trustpilot?
Why Use Trustpilot?
Build trust and grow your business
with real customer reviews.
Build trust with genuine customer
Reviews.
Improve your online reputation
And brand credibility.
Increase conversions and sales
With social proof that converts.
Stand out with star ratings
In search results and listings.
Showcase reviews on your website
With embeddable widgets and badges.
Need Help — Support Card
Need Help?
Our support team is ready to assist you.
We typically reply within few minutes⚡⚡⚡
Contact Support
Important Notes
You must have a Trustpilot Business account to integrate.
API Key is required to connect LaunchResto with Trustpilot.
Review requests will be sent to customers who have completed an order.
You can customize the timing and frequency of review requests.
Customers will be redirected to Trustpilot to submit their review..

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